1. Who We Are.
1.1 Social Scene Services.
Welcome to Social Scene! Social Scene creates a social “scene”: an environment to connect people, build relationships and create memories through online campaigns and on-premise social events. Our focus is on providing exposure to our partnering brands, venues, and clients to connect with a great social audience through experiential marketing.
Social Scene's events and offerings are available through mobile applications, webpages, and subdomains ("Applications"). Referred to as "Social Scene Services" or our "Services". These Terms apply to any Site(s) on which they are posted; where other terms or agreements are instead posted, those terms or agreements apply to the extent they conflict with these Terms. The material, including without limitation information, data, text, editorial content, design elements, look and feel, formatting, graphics, images, photographs, videos, music, sounds and other content contained in or delivered via the Services or otherwise made available by Social Scene in connection with the Services is the "Site Content" (or "Content").
1.2 Who's Who. When these Terms use the term "Users" we meant consumers who (a) consume information about or attend Events ("Users") or (b) for any other reason. consumers and third parties using our Services are all referred to in these Terms collectively as "Users," "you" or "your."
When these Terms use the term "Social Scene," "we," "us," or "our," that refers to Social Scene, LLC. and its affiliates, and each of its and respective officers, and employees.
Social Scene, LLC. is a company with its principal place of business a 730 W Lake St Unit 162. Chicago, IL 60661, USA. ("Social Scene," "us," "we" or "our").
If you have any questions or concerns at any time, please do not hesitate to contact us at the address above or by contacting us at firstname.lastname@example.org
2. Our Privacy Statement.
3-43. Personal Data That We Collect.
When you use or interact with us through the Services or engage with Social Scene as a sales customer or prospect, we may collect Personal Data. Sometimes this will be on our own behalf and other times this will be on behalf of an Organizer using our Services to run an event. This is an important distinction for purposes of certain data protection laws and is explained in more detail below.
3.1 Information Collected From All Users.
3.2 Information Collected From Consumers.
If you are a Consumer we will collect additional Personal Data from you, sometimes for our own purposes and other times on behalf of an Organizer (see Section 16 below for more information).
Information you provide via Social Scene: If you register for a paid event, you will provide financial information (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. When you register for, or otherwise provide information to Social Scene in conjunction with an event or activity, whether that information is yours or a third party’s, in connection with a purchase, registration, or transfer, we will receive and may use the information you provide. Please see the section below, titled “How We Disclose and Transfer Your Personal Data: Organizers” for more information about an Organizer’s receipt and use of your Personal Data.
Information we obtain from other sources: We may also collect or receive Personal Data from third-party sources, such as other Consumers, social media or other third party integrations, your credit card issuing bank, our payment processing partners, or other third parties.
3.4 Information Collected from our Team
If you engage with the Social Scene Team we may collect the following: your name, email, address, phone number, and other professional contact information. If you engage with the team and consent to recording a meeting, the team may collect audio and/or video recordings of you.
4. How We Use Your Personal Data.
4.1 Specific Reason.
If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
4.2 Access and Use.
If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your ongoing qualification to use such Services.
4.3 Internal Business Purposes.
We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.
4.4 Social Scene and Organizer Marketing.
We may use your Personal Data for our marketing and advertising purposes, including (without limitation) by email, SMS marketing, display media, and targeting other devices (such as tablets, mobile devices and televisions). We do this in order to inform you about services or events we believe might be of interest to you, develop promotional or marketing materials and display Social Scene or event-related content and advertising on or off the Services that we believe might be of interest to you. We may also do this on behalf of an Organizer, for example where your prior interactions with an Organizer suggest you may be interested in a particular type of event. See "Opt Out from Electronic Communications" below on how to opt-out of various Social Scene marketing communications.
You may see advertisements for our Services on third-party websites, including on social media platforms. Where you see an advertisement on a third-party website or social media platform, this may be because we engaged the third party or social media platform to show the advertisement to Users, or to others who have similar attributes to our Users. In some cases, this involves sharing your email address or other contact details with the third party or social media platform so that they can identify you as one of our Users, or identify other individuals with similar attributes to you in order to show them advertisements for our Services (or for our Organizer’s events). If you no longer want your Personal Data to be used for these purposes please contact us at email@example.com.
We use our email tools to contact Consumers for their current and past events, so you may receive emails from our system that originate with us and that we send on their behalf. If you registered for an event on the Services, your email address is available. We may also import the email addresses we have from external sources and send communications through the Services to those email addresses, and we will deliver those communications to those email addresses. See "Opt Out from Electronic Communications" below on how to opt out of communications.
4.6 Use of Interest-Based Data
We sometimes make inferences about the type of events or activities you may be interested in. We may use these inferences to help target advertising or customize recommendations to you. We may do this on an aggregated or generalized basis. For instance, we may determine that our users who attend many whiskey events also often attend or show interest in other tasting events or content. We may direct (or assist in directing) content or recommendations related to both comedy and endurance to those Users.
4.7 Other Purposes.
4.8 Aggregated Personal Data.
5. How We Disclose And Transfer Your Personal Data.
5.2 Business Transfers.
5.4 Agents, Consultants, and Service Providers.
We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of Social Scene to perform certain business-related functions. These companies include our marketing agencies, online advertising providers, data enhancement and data services providers, database service providers, backup and disaster recovery service providers, email service providers, payment processing partners, customer support, tech support, hosting companies, and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
When you purchase tickets to, register for, or donate to an event, transfer an event ticket or registration to another person, enter a contest, or otherwise input your Personal Data (such as through a web form), or otherwise communicate with us, or participate in or express interest in our event, We will receive the information you provide, including your Personal Data, and where a ticket or registration is transferred, the Personal Data of the transferee as well. Other third parties that are involved in or on whose behalf an event or activity is promoted, may receive that Personal Data as well.
“Liking” or “Following” Social Scene on Social Media. In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter, or other social media sites (to the extent we provide that capability), we may collect some information from you including your name, email address, and any comments or content you post relevant to us. We likewise may collect your information if you sign up for one of our promotions or submit information to us through social media sites.
Facebook Plug-Ins and Links on Our Pages. Social Scene’s own website may contain links to Facebook as well, such as through the Facebook “Like” or “Share” button or other social plug-ins. When you interact with these features and links, your browser will establish a direct link with the Facebook servers, and Facebook will receive information about your browser and activity and may link it to your Facebook user account. For more information about how Facebook uses data, please see Facebook’s own policies.
Additional Facebook Marketing and Connectivity. In addition, if you are a member of Facebook (or another social media platform), and you provide Personal Data to an Organizer (such as in the ways described in Section 5.4), the Organizer may use that Personal Data to send you advertising and offers through Facebook (or another social media) platform, including when you are on Facebook or another social media platform. The Organizer may use the tool that we provide and may also work with third parties to enable this data integration and advertising. Facebook and other social media platforms may provide a way to opt-out of this type of advertising. Please review their user settings and support pages to learn more about how they help you to manage privacy and marketing choices.
Third-party services and integrations. Social Scene may provide you with opportunities to contract directly with third parties, and/or to integrate with third party services or applications, through our platform. In such instances, we will disclose your Personal Data to other entities in order to fulfill a request by you, or to provide services you have requested.
5.7 Legal Requirements.
We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.
6. How We Store Your Personal Data.
7. How You Can Access, Update, Correct or Delete Your Personal Data.
You can access or delete your Personal Data stored by us. If a Consumer initiates a data deletion request, Social Scene is authorized to delete or anonymize the Personal Data of the requesting Consumer.
8. How Long We Retain Your Personal Data.
We may retain your Personal Data as long as you are registered to use the Services. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax, or regulatory reasons or for legitimate and lawful business purposes. For sales customers and prospects, we retain your data as long as we maintain a relationship with you and for a limited period thereafter as necessary to meet business and legal requirements.
9-109. Cookies, Pixels Tags, Local Shared Objects, Web Storage, And Similar Technologies.
10. Your Choices.
You have several choices available when it comes to your Personal Data:
10.1 Limit the Personal Data You Provide.
You can browse the Services without providing any Personal Data (other than Automatic Data to the extent, it is considered Personal Data under applicable laws) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to buy tickets as a Consumer, your name and email address will be required.
10.2 Opt Out from Electronic Communications.
(a) Social Scene Marketing Communications. Where it is in accordance with your marketing preferences, Social Scene may send you electronic communications marketing or advertising the Services themselves or events on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to an event listed on the Services. You can also "opt-out" of receiving these electronic communications by clicking on the "Unsubscribe" link at the bottom of any such electronic communication. In addition, you may also manage your email preferences at any time by logging in (or signing up and then logging in), clicking on "Account" and then "Email Preferences."
(b) Other-initiated Communications. We may use our email tools to send electronic communications to those on their email subscription lists, including Consumers who have registered for their events on the Services in the past. Social Scene provides an "Unsubscribe" link on each of these emails, which allows recipients to "opt out" of electronic communications from the particular Organizer.
(c) Social Notifications. If you connect your Facebook account or sign up for other social media integrations whose product features include social notifications (i.e., updates on what your friends are doing on the Services), you will receive these social notifications. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.
(d) Transactional or Responsive Communications. Certain electronic communications from Social Scene are responsive to your requests. For instance, if you are a Consumer, we must email you your ticket or registration when you purchase such ticket or registration. As a further example, if you email our customer support department, we will return your email. Notwithstanding any unsubscribe election that you have made, you will still receive these transactional or responsive emails. You can stop receiving these types of emails only by contacting us. By electing to stop receiving all electronic communications from us or through our system, you will no longer receive any updates on events you have created (including payout issues) or on events you are registered to attend (including emails with your tickets). We do not recommend that you do this unless you plan to no longer use the Services, are not currently registered for an event, are not currently organizing an event, and will have no need to receive further communications from us or through our system.
10.3 Do Not Track.
We currently do not participate in any "Do Not Track" frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.
11.1 Personal Data Provided to Others.
11.2 Third-Party Links.
12. Children - Children's Online Privacy Protection Act.
13-1413. International Privacy Laws.
15-1615. Dispute Resolution.
If you have a complaint about Social Scene's privacy practices you should write to us at: Social Scene, LLC., 730 W Lake St Unit 162. Chicago, IL 60661, USA. or by email firstname.lastname@example.org. We will take reasonable steps to work with you to attempt to resolve your complaint.16. EEA, SWITZERLAND AND UK ONLY The EU General Data Protection Regulation (GDPR) requires Social Scene using the Service to provide Users with more information about the processing of their Personal Data. Here is what you need to know:
Legal grounds for processing your Personal Data
The GDPR requires us to tell you about the legal ground we're relying on to process any Personal Data about you. The legal grounds for us processing your Personal Data for the purposes set out in Section 4 above will typically be because:
- you provided your consent;
- it is necessary for our contractual relationship;
- the processing is necessary for us to comply with our legal or regulatory obligations; and/or
- the processing is in our legitimate interest as an event organizing and ticketing platform (for example, to protect the security and integrity of our systems and to provide you with customer service, etc.).
Personal Data retention
We retain your Personal Data for as long as necessary to provide you with our Services, or for other important purposes such as complying with legal obligations, resolving disputes, and enforcing our agreements.
If you have an account with us, we will typically retain your Personal Data for a period of ninety (90) days after you have requested that your account is closed or if it's been inactive for seven (7) years.
Data protection law provides you with rights in respect of Personal Data that we hold about you, including the right to request a copy of the Personal Data, request that we rectify, restrict or delete your Personal Data, object to profiling and unsubscribe from marketing communications.
For the most part, you can exercise these rights by logging in and visiting the My Account page or changing the "cookie settings" in your browser (see our Cookie Statement for more information). Please note that requests to exercise data protection rights will be assessed by us on a case-by-case basis. There may be circumstances where we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided for in data protection legislation. If you have a complaint about how we handle your Personal Data, please get in touch with us as set forth in Section 15 to explain. If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.
Social Scene as a data controller and a data processor
EU data protection law makes a distinction between organizations that process Personal Data for their own purposes (known as "data controllers") and organizations that process personal data on behalf of other organizations (known as "data processors"). If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data.
Social Scene may act as either a data controller or a data processor in respect of your Personal Data, depending on the circumstances.
If you register for an event as a Consumer, we will process your Personal Data to help administer that event on behalf of the Organizer (for example, sending confirmation, promotional and feedback emails, processing payments, etc.) and to help us target, and understand the success of the event and event planning (for example, providing event reports, using analytics to gain insights into the effectiveness of various sales channels, etc.).